Shipping policy

For shipping quotes, check out the item you want to buy, enter your shipping details, and shipping rates will generate automatically based on the item's weight and delivery location. If shipping rates do not generate, please contact us at support@ankerdeals.com.

Normal shipping times: 3–14 business days. Final delivery time depends on local logistics and transportation.

Delays:
ANKERDEALS is not responsible for delays in shipping caused by extraneous factors (such as incorrect addresses, weather, inspections, labor disputes, and/or transportation problems). We cannot be responsible for lost or damaged packages.

Duties & taxes:
When customs clearance is required for cross-border shipments, any import taxes, customs duties, fees, or VAT imposed by the receiving area are the responsibility of the recipient. These charges are beyond ANKERDEALS's control, and we cannot predict their amount. You are responsible for paying any such additional costs and for complying with the laws and regulations applicable to your country of residence.

If you refuse to pay the applicable charges upon arrival, the goods may be returned to us at your expense. In such cases, you will receive a refund for the product value paid, minus return shipping costs. Initial shipping fees are non-refundable. If return shipping costs exceed the product value, no refund or return will be processed. For more information, please contact your local customs office.

Global shipping notes:

• China and Taiwan: Customers in China are required to email a copy of their Resident ID or passport after order confirmation.
• Korea: Please use your Korean name (not in English) and include your Personal Customs Code.
• South Africa: Provide your ID number.
• Brazil: Provide your CPF tax number.
• Chile: Provide your RUT number.
• Turkey: Provide your Turkish ID number.

For other questions, email support@ankerdeals.com or use our Contact Us page.